![]() ![]() Certificates can be regenerated explicitly by users through CLI or UI or the regeneration can be triggered by a change in the server network configuration (hostname, ip or domain name changes). In 8.6, we have implemented a more automatic handling of certificates regeneration. TFTP automatically detects the change and phones are also automatically reset so user intervention is not required.ĭRS restore sometimes causes sync problems between the file system and the database. Normally, certificates are stored both in the file system and the database and they should be in sync. If they are not, problems as the one observed here would occur. Not as frequent but we have seen problems with particular sequences of upgrade due to the delay in sync'ing up different copies of the database in the cluster. After upgrading a subscriber, it takes some delay for its copy to sync up with the Pub's. ![]() As a result, different copies of the database might not have all the current certificates thus causing problems in the generation of the ITL File. This can be a problem in deployments where the TFTP runs on a sub.Ĭustomer may request a Trial to get full access for around 30 days after product installation. In CallManager configure an Application/End User with CTI Enabled group and associate all phones to it. Make sure CTI Manager and AXL services are started in the Pub.Īfter installation then configure the SW.Ģ- Enter the information required The IP address must be the Publisher.ģ- Click in the CTI settings TAB and enable CTI. The Publisher IP address will auto populateĤ- Click in Test Settings and a confirmation will appear. Click OK and then save.ĥ- Accept to retrieve the Cluster Settings in the next pop up.Ħ- Phones will appear in the screen and display the basic settings. ![]()
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